Customer satisfaction
We want to be a preferred supplier for all customers. This objective applies to all internal and external customers.
Error prevention
We want to avoid mistakes before their emergence. Error prevention has priority over error treatment.
Continuous improvement
We strive for continuous improvement of our performance in terms of quality, productivity and profitability. Our customers should always receive optimum performance from us.
Controllability of services
All services provided by the company must be feasible and be fully understood by all concerned and controlled accordingly.
Implementation of customer requirements
Compliance with and implementation of customer requirements and statutory standards and regulations is an obligation for all employees of the company.
Quality responsibility
Every employee has responsibility for quality in his own department. This includes the obligation to take measures to address the non-achievement of quality standards to mitigate their potential impact. Our employees are the foundation of our company and we wish to develop their quality awareness through targeted awareness and by managers acting as role models.
